• Permanent, part-time (2 days a week) position
• To be based in one of our 8 office locations: Melbourne, Sydney, Brisbane, Perth, Newcastle, Canberra, Adelaide or Darwin
• Free daily breakfast and office social events
• Genuine commitment to diversity, inclusion and wellbeing, and pro bono and community

Make the smarter choice. Come thrive with us. Learn more about what Hall & Wilcox can offer you here.

About the role and team

We have a new and rare opportunity for a Client Reporting Co-ordinator to join our National Insurance Practice, on a part-time (2 days per week) basis.

Working closely with the National Insurance Partners, the Client Reporting Analyst and one other Client Reporting Co-ordinator, this role will be responsible for liaising with lawyers and Partners, coordinating a large volume of client reporting compliance, ensuring the firm is delivering to client contract requirements, and driving better outcomes around KPIs for matters. It will also support insurance client tender submissions by providing data and reporting.

The National Insurance practice at Hall & Wilcox has approximately 535 partners and employees across our eight offices.

You will be responsible for:

• coordinating client reporting, KPI compliance, matter data integrity, and performance tracking across the national insurance practice;
• managing client requirements, including contractual obligations, SLAs, billing rules, coding reviews, and engagement compliance;
• supporting partners in client relationship management, tender submissions, and the delivery of client-focused outcomes;
• analysing performance data to identify trends, risks, opportunities, anomalies, and areas for improvement, providing actionable recommendations;
• driving process improvement initiatives through report automation, technology solutions, and collaboration with IT and Legal Solutions teams to enhance efficiency and accuracy; and
• monitoring performance against targets while ensuring deadlines, reporting requirements, and service standards are consistently met.

About you

You will ideally have the following skills and experience:

• able to build strong working relationships with people at all levels of the firm;
• strong Excel skills including XLook up or VLook up;
• an appetite for technology solutions and process improvement;
• excellent written and verbal communication skills;
• be flexible, proactive and enthusiastic;
• have the ability to show initiative and work independently, as well as part of a team;
• have an analytical mind and be able to develop clear and practical solutions; and
• be highly organised, able to work under pressure to strict deadlines and maintain strong attention to detail.

Candidates with experience as a legal assistant within an insurance or litigation practice will be considered.

About us

At Hall & Wilcox, we deliver outstanding legal services to corporate, public sector and private clients, both Australian-based and those offshore doing business in Australia. Our purpose is to enable our clients, our people and our communities to thrive.

We were recently named Law Firm of the Year at the 2026 Lawyers Weekly Australian Law Awards.

We do great work, smarter. We’re passionate about the work we do and how it creates value for today and tomorrow. We’re known for Smarter Law: smarter thinking to create smarter solutions. We embrace innovative thinking and technology. We listen. We partner. We solve. 

We are also known for having a great culture that values people and that lives our purpose and values - our Hallmarks.

Hall & Wilcox is a successful independent Australian law firm; a place to belong, with the freedom to learn and grow. We thrive together. We are diverse and inclusive - everyone is welcome and respected. We encourage applications from candidates of all cultural backgrounds (including First Nations), abilities, sexual orientation and gender identities.

Hear from our people about what it’s like to thrive at Hall & Wilcox: bit.ly/HWpeople

To learn more about Hall & Wilcox visit our website.

Apply now

Are you ready to make the smarter choice? Let’s connect. Click apply to submit your application.

We are committed to supporting candidates with disability so that every candidate is offered a fair, equitable and supportive recruitment experience. If you require any adjustments or support to complete your application, or if you have any questions, please contact Alison Daly-Thomson, Talent Acquisition Manager, at alison.dalythomson@hallandwilcox.com.au for a confidential discussion.

This vacancy is being managed directly by the Hall & Wilcox Talent Acquisition team. We will contact our preferred agency partners should we require any assistance.

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