• 12 Month Fixed Term Contract
• Our HW Evolve approach includes hybrid and flexible working. WFH and from modern, open plan offices.  We will provide you with WFH IT equipment plus reimbursement of up to $500 for additional equipment
• Competitive remuneration and our Hallstar reward and recognition program
• Learning and career development programs for all roles and levels
• Free daily breakfast and office social events
• Genuine commitment to diversity, inclusion and wellbeing, and pro bono and community
• Application deadline: 11.55pm on Sunday, 22 November 2026

Make the smarter choice. Come thrive with us. Learn more about what Hall & Wilcox can offer you here.

About the role and team

A unique opportunity to build a career in a role focused on supporting the business of law, rather than practising law itself.

The Client Solutions team sits within Corporate Services and is comprised of approximately 30 team members. The team is responsible for driving legal innovation, automation and AI adoption across Hall & Wilcox.

The team develops and implements technology-enabled solutions that improve the delivery of legal services, enhance client experience and increase operational efficiency.

Working at the intersection of law, technology and business, the team partners with lawyers, clients and technology providers to identify opportunities where innovation and AI can create value.

You will be responsible for:

• Support the development, testing and deployment of AI-enabled tools, automated workflows and digital legal products for lawyers and legal teams, corporate services teams and clients;
• Assist with the development and testing of generative AI use cases, including prompts, workflows and agents;
• Support the evaluation of emerging AI technologies and assist with AI pilot programs, proof-of-concepts and adoption initiatives across the firm;
• Analyse user feedback and usage data to support continuous improvement of AI solutions;
• Assist with AI governance activities including testing, quality assurance, risk assessment and responsible use practices;
• Collaborate with lawyers and business stakeholders to identify opportunities where AI can improve efficiency, quality and client experience;
• Work across the Client Solutions team to support the delivery of innovation, automation and legal technology initiatives;
• Assist with business analysis activities, including process mapping, requirements gathering and identification of opportunities for automation and efficiency;
• Support lawyers and business teams in adopting legal technology solutions through training, demonstrations, user support and internal engagement activities;
• Assist with the creation and maintenance of training materials, user guides and knowledge resources; and
• Assist with maintaining low-code and no-code applications, workflows and automated solutions.

About you

You will ideally have the following skills and experience:

• Recent completion (or completion by commencement date) of a tertiary qualification in Law, Technology, Information Systems, Computer Science, Data Analytics, Data Science, Business, Commerce or a related discipline;
• Strong interest in artificial intelligence, generative AI, automation and emerging technologies;
• Curiosity about how AI can transform legal services and professional services environments;
• Critical thinking and problem-solving skills with the ability to understand, improve and redesign processes;
• Excellent attention to detail and commitment to delivering high-quality outcomes;
• Well-developed written and verbal communication skills, with the ability to explain technical concepts to non-technical stakeholders;
• Ability to build positive working relationships and collaborate effectively with a range of stakeholders;
• A proactive and growth-oriented mindset with a willingness to learn new technologies and approaches;
• Interest in prompt engineering, process automation, data analysis and data-informed decision-making;
• Exposure to AI tools such as Microsoft Copilot, Harvey or similar platforms is advantageous but not essential;
• Exposure to Microsoft Power Platform, workflow automation, low-code/no-code technologies, data visualisation platforms or software development concepts is advantageous but not essential; and
• Resilience, adaptability and enthusiasm for driving innovation and change.

About us

At Hall & Wilcox, we deliver outstanding legal services to corporate, public sector and private clients, both Australian-based and those offshore doing business in Australia. Our purpose is to enable our clients, our people and our communities to thrive.

We were recently named Law Firm of the Year at the 2026 Lawyers Weekly Australian Law Awards.

We do great work, smarter. We’re passionate about the work we do and how it creates value for today and tomorrow. We’re known for Smarter Law: smarter thinking to create smarter solutions. We embrace innovative thinking and technology. We listen. We partner. We solve. 

We are also known for having a great culture that values people and that lives our purpose and values - our Hallmarks.

Hall & Wilcox is a successful independent Australian law firm; a place to belong, with the freedom to learn and grow. We thrive together. We are diverse and inclusive - everyone is welcome and respected. We encourage applications from candidates of all cultural backgrounds (including First Nations), abilities, sexual orientation and gender identities.

Hear from our people about what it’s like to thrive at Hall & Wilcox: bit.ly/HWpeople

To learn more about Hall & Wilcox visit our website.

 Apply now

Are you ready to make the smarter choice? Let’s connect. Click apply to submit your application.

We are committed to supporting candidates with disability so that every candidate is offered a fair, equitable and supportive recruitment experience. If you require any adjustments or support to complete your application, or if you have any questions, please contact Jaimie Monahan on Jaimie.Monahan@hallandwilcox.com.au for a confidential discussion.

This vacancy is being managed directly by the Hall & Wilcox Talent Acquisition team. We will contact our preferred agency partners should we require any assistance.

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